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en:public:tuto:wifi [2022/09/06 16:28] – onxzyen:public:tuto:wifi [2026/01/22 19:02] (current) – Converts the page to Markdown noa
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-===== Wifi connection tutorial =====+<!DOCTYPE markdown> 
 +# Wifi connection tutorial
  
-==== 1) Login information ==== +## 1) Login information
-^ Login | ''lastname-firstname@rezoleo.fr'' \\ \\ **Do not include capital letters, accents, spaces** \\ //example: gregroire-delatour// | +
-^ Anonymous | ''ano@rezoleo.fr'' \\ \\  //This field allows you not to send your username to FedeRez administrators when you are traveling to a partner school// | +
-^ Password | //Rézoléo password// \\ \\ Reset [[https://re2o.rezoleo.fr/users/reset_password/|here]] |+
  
-==== 2) Informations supplémentaires ==== +| Field name | Informations to fill in | 
-^ Security | EAP (PEAP) | +|------------|-------------------------| 
-^ Authentication | MSCHAPv2 | +| WiFi name | ''FedeRez'' | 
-^ CA certificate | Download it on [[https://cert.rezoleo.fr/|cert.rezoleo.fr]] | +| Login | ''firstname-lastname@rezoleo.fr'' **Do not include capital letters, accents, spaces**  *example: gregroire-delatour* | 
-^ Certifcate status | Request certificate status | +| Anonymous | ''ano@rezoleo.fr''  *This field allows you not to send your username to FedeRez administrators when you are traveling to a partner school* | 
-^ Domain | fedewifi.rezoleo.fr | +| Password | *Rézoléo password* You can [reset your password here](https://re2o.rezoleo.fr/users/reset_password/) |
-^ Random MAC | No |+
  
-> **Warning** 
-> Votre appareil ne doit pas avoir une adresse physique (MAC) aléatoire. 
-> If this setting is enabled on your device you must disable it for our Wifi network. 
  
-//Only devices on your Rézoléo account are authorized to connect to the Wifi network, but they are identified by this address. Additionally, you are entitled to a limited number of devices on your account. If this changes each time your phone restarts, it will be considered a new device each time and you will quickly reach the limit.//+## 2) Further information
  
-==== 3) Click login ==== +| Field name | Informations to fill in | 
-> **Warning** +|------------|-------------------------| 
-> A first connection on a new device with your credentials will fail, this is normal! +| Security | EAP (PEAP) | 
-> Please wait 5 minutes before trying again.+| Authentication | MSCHAPv2 | 
 +| CA certificate | Download it on [cert.rezoleo.fr](https://cert.rezoleo.fr/) | 
 +| Certifcate status | Require certificate status | 
 +| Domain | fedewifi.rezoleo.fr | 
 +| Random MAC | No |
  
-//Only devices on your Rézoléo account are authorized to connect to the Wifi network. During a first connection on a device, it is automatically added to the devices of your account but it takes 5 minutes before this addition propagates to all our servers and the connection to the +<note warning> 
-WiFi network is authorized.//+**Warning** 
 +Your device must not have a random physical address (MAC). 
 +If this setting is enabled on your device you must disable it for our Wifi network. 
 +</note> 
 +*Only devices on your Rézoléo account are authorized to connect to the Wifi network, but they are identified by this address. Additionally, you are entitled to a limited number of devices on your account. If this changes each time your phone restarts, it will be considered a new device each time and you will quickly reach the limit.*
  
-==== Common issues ====+## 3) Click login 
 + 
 +<note warning> 
 +**Warning** 
 +A first connection on a new device with your credentials will fail, this is normal! 
 +Please wait 5 minutes before trying again. 
 +</note> 
 + 
 +*Only devices on your Rézoléo account are authorized to connect to the Wifi network. During a first connection on a device, it is automatically added to the devices of your account but it takes 5 minutes before this addition propagates to all our servers and the connection to the 
 +WiFi network is authorized.* 
 + 
 +## Common issues
  
 **Please follow this section before contacting us** **Please follow this section before contacting us**
  
-You can check network health at [[https://status.rezoleo.fr|status.rezoleo.fr]]+You can check network health at [status.rezoleo.fr](https://status.rezoleo.fr)
  
-== I followed the tutorial but I can't connect ==+### I followed the tutorial but I can't connect
  
-   * Check that your Rézoléo subscription is still valid. +  * Check that your Rézoléo subscription is still valid. 
-   * Check that your username and password are correct, you can try to log in or reset your password here: https://re2o.rezoleo.fr/login +  * Check that your username and password are correct, you can try to log in or reset your password here: https://re2o.rezoleo.fr/login 
-   * Check that you have not reached the device limit on your Rézoléo account (4). You can log in with your credentials here: https://re2o.rezoleo.fr and view your number of machines in your profile+  * Check that you have not reached the device limit on your Rézoléo account (4). You can log in with your credentials here: https://re2o.rezoleo.fr and view your number of machines in your profile
  
-== From one day to the next I can no longer connect to Wifi ==+### From one day to the next I can no longer connect to Wifi
  
-   * Check that your Rézoléo subscription is still valid. +  * Check that your Rézoléo subscription is still valid. 
-   * Check that your physical address is not in random mode. +  * Check that your physical address is not in random mode. 
-   * Forget the network then try again+  * Forget the network then try again
  
-== My issue is not solved ==+### My issue is not solved
  
 You can contact us by sending us an email to ''contact@rezoleo.fr'' You can contact us by sending us an email to ''contact@rezoleo.fr''
 Please include the following information in your email: Please include the following information in your email:
-   * Last name, First name, Room +  * Last name, First name, Room 
-   * What is affected by the problem: Ethernet port, router, FedeRez Wifi, computer +  * What is affected by the problem: Ethernet port, router, FedeRez Wifi, computer 
-   * Date of incident +  * Date of incident 
-   * Details : +  * Details : 
-      * OS (Windows, Android, IOS...) +   * OS (Windows, Android, IOS...) 
-      * Steps to reproduce the issue +   * Steps to reproduce the issue 
-      * MAC address of the affected device \\ //In Wifi settings on phone \\ {{ public:mac.pdf | Guide to find your MAC on computer }}// +   * MAC address of the affected device  *In Wifi settings on phone  {{ public:mac.pdf | Guide to find your MAC on computer }}* 
-   * Indicate that you have already carried out the checks above+  * Indicate that you have already carried out the checks above 
en/public/tuto/wifi.1662481718.txt.gz · Last modified: (external edit)
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