Share via Share via... Facebook Telegram WhatsAppRecent ChangesSend via e-MailPrintPermalink × Table of Contents Wifi connection tutorial 1) Login information 2) Further information 3) Click login Common issues Wifi connection tutorial 1) Login information Login firstname-lastname@rezoleo.fr Do not include capital letters, accents, spaces example: gregroire-delatour Anonymous ano@rezoleo.fr This field allows you not to send your username to FedeRez administrators when you are traveling to a partner school Password Rézoléo password You can reset your password here 2) Further information Security EAP (PEAP) Authentication MSCHAPv2 CA certificate Download it on cert.rezoleo.fr Certifcate status Require certificate status Domain fedewifi.rezoleo.fr Random MAC No Warning Your device must not have a random physical address (MAC). If this setting is enabled on your device you must disable it for our Wifi network. Only devices on your Rézoléo account are authorized to connect to the Wifi network, but they are identified by this address. Additionally, you are entitled to a limited number of devices on your account. If this changes each time your phone restarts, it will be considered a new device each time and you will quickly reach the limit. 3) Click login Warning A first connection on a new device with your credentials will fail, this is normal! Please wait 5 minutes before trying again. Only devices on your Rézoléo account are authorized to connect to the Wifi network. During a first connection on a device, it is automatically added to the devices of your account but it takes 5 minutes before this addition propagates to all our servers and the connection to the WiFi network is authorized. Common issues Please follow this section before contacting us You can check network health at status.rezoleo.fr I followed the tutorial but I can't connect Check that your Rézoléo subscription is still valid. Check that your username and password are correct, you can try to log in or reset your password here: https://re2o.rezoleo.fr/login Check that you have not reached the device limit on your Rézoléo account (4). You can log in with your credentials here: https://re2o.rezoleo.fr and view your number of machines in your profile From one day to the next I can no longer connect to Wifi Check that your Rézoléo subscription is still valid. Check that your physical address is not in random mode. Forget the network then try again My issue is not solved You can contact us by sending us an email to contact@rezoleo.fr Please include the following information in your email: Last name, First name, Room What is affected by the problem: Ethernet port, router, FedeRez Wifi, computer Date of incident Details : OS (Windows, Android, IOS…) Steps to reproduce the issue MAC address of the affected device In Wifi settings on phone Guide to find your MAC on computer Indicate that you have already carried out the checks above en/public/tuto/wifi.txt Last modified: 2025/02/24 13:43by nymous